Frequently Asked Questions

Absolutely! While we don't bill insurance, our transparent pricing is often comparable to an urgent care copay and can be especially helpful for patients with high deductibles. If prescriptions are needed, they can be processed through your insurance at the pharmacy as usual. Any specialist or imaging referrals can also be completed using your insurance if you desire.Additionally, you may be able to use HSA or FSA funds for eligible fees. Check with your plan administrator to confirm as eligibility rules may vary.

Without a doubt! We offer affordable care with clear, upfront pricing to everyone. No insurance needed. You'll know the cost of your visit before it begins, with no unexpected bills.

We offer in-house testing for COVID-19, strep throat, and flu as well as urinalysis, urine pregnancy, and blood glucose checks. Results are available in just minutes.

Adult members (18 years and older) receive one Complete Blood Count (CBC), Complete Metabolic Panel (CMP), and lipid panel as part of their annual wellness visit. For pediatric members, recommended screening labs vary based on age, medical history, and current clinical guidelines. When appropriate, a CBC, lipid panel, and glucose monitoring are included as part of routine well-child care. In-house testing options (COVID-19, strep, flu, urinalysis, urine pregnancy, and blood sugar) are included at no additional charge to members when clinically indicated. Further labs may be ordered at discounted cash pricing or billed through the patient’s insurance if the patient so chooses.

No. Think of your membership as your home base for personalized, everyday care. It is not health insurance or a replacement for coverage. We encourage you to still carry some form of insurance for life's unexpected medical needs such as specialist visits, emergencies, and hospital stays.

Yes. We offer flexible options for employer groups, ranging from discounted DOT physicals for CDL drivers to comprehensive membership packages. These memberships can include an annual wellness exam, DOT physical, and sick visits helping employers provide convenient, cost-effective care for their teams. By improving access, this approach can reduce downtime, support a healthier workforce, and help lower overall healthcare costs for your business.

We welcome patients ages 1 year and older, including children, teens, and adults. From sick visits to ongoing treatment, we provide personalized care that grows with you.